Returns & Exchanges
At ETOILE, we want you to glow with confidence; if you are not completely satisfied with your purchase, you can return unopened products within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack the unused items in their original packaging to ensure they are protected during transit to our warehouse.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
Receive Your Refund
Once our quality team inspects the returned beauty products, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing